For all questions about X&O Labs' Insiders membership, please email our Customer Service Manager Lacey Davis at firstname.lastname@example.org.
Please send all comments or requests to email@example.com.
If you need assistance logging into your Insiders account, please email our Customer Service Manager Lacey Davis at firstname.lastname@example.org. Thank you.
Too whom it may concern:
Trying to print a copy of DB Press Tech.
About 15% of the right side not printing on all pages.Also can I make vidoes of drills for my team/staff uses. Made a request yesterday can you help?
Too Whom it may concern:
This is a follow up to the email made 3/18. I have not receive a responce. I've found serveral articles I would like print but because of not being able to print them complelely.Need a responce!
Please email me at: email@example.com and I will be happy to assist you.
There is a print option button…are you using it to attempt to print?
Customer Service Manager
Please help me locate the option button you mentioned in your last email.
The print option button is located on the right hand side of all of our reports. To print a report, just hit the button that looks like a computer printer. Please let me know if you need further assistance.
is it really necessary to have a verification code with 32 figures?
The verification code with 32 figures is used for security purposes. If you email me at: firstname.lastname@example.org I will be happy to assist you with changing your username or password.
Customer Service Manager
None of the videos work for me? Any Suggestions. I have already tried to close all tabs but the video's don't even show up?
Do you have adobe flash installed on your computer? You need the latest version in order to view the videos.
If you need further assistance, please email me at: email@example.com
Thank you ,
How do I renew my membership and still maintain my account info as it is now?
If you know your username and password, the system will prompt you to renew your membership once you login to the Insiders. If you do not have this information, or have forgotten it, please email me at: firstname.lastname@example.org
I will be happy to assist you with renewal.
I've mentioned this to folks before. As an insider why isn't there a download link to download the video from the report. There are times that you don't have Internet access and want to review a video. You have to jump through multiple hoops and download extra software to get a short 2 minute video of a drill.
Any chance y'all create an app? I would love to be able to use as an app on my iphone.